Last Updated: January 2026

Privacy Policy – bet365mx's Commitment to Protecting Your Data

Bet365mx takes your personal data extremely seriously. This Privacy Policy explains in detail what information we collect, how it is used, and how securely it is kept.


How We Keep Your Information Secure

The key pillars of bet365mx's privacy policy at a glance

End-to-End Encryption

All your personal and financial data is protected with SSL/TLS encryption. No one can access your information while it is in transit.

Data is never sold

Bet365mx never sells your personal information to third parties. Your data is used solely to improve our services.

Limited Access Policy

Only authorized personnel have access to your data. Every access is logged and regularly audited.

Secure Data Storage

All data is stored on secure servers. Regular backups and security audits are conducted to ensure the safety of your information.

Your Control

You can view, correct, or request deletion of your data at any time. Your privacy rights are fully protected.

Cookie Transparency

We clearly disclose which cookies we use and why. You have the option to opt out of any non-essential cookies.

Your privacy is our priority

This privacy policy applies to all bet365mx services. By using our services, you are considered to have accepted this policy.

1. Introduction & Scope

Bet365mx ("we", "us", "the platform") treats your privacy as our highest priority. This privacy policy explains how we collect, use, store, and protect your personal information.

This policy applies to all of the following:

  • Use of the bet365mx website (https://bet365mx.run)
  • Mobile application usage (if applicable)
  • Contact Customer Support
  • Participation in any competition or promotion

If you do not agree with our privacy policy, we ask that you refrain from using bet365mx services. As used in this policy, "personal information" refers to any information that can directly or indirectly identify you.

2. What Information We Collect

Bet365mx collects several types of information. Details are provided below:

Identity Information

  • Full name, date of birth & gender
  • National ID or passport number (for KYC verification)
  • Current & Permanent Address
  • Mobile Number & Email Address

Financial Information

  • Payment method details (card / mobile banking number)
  • Transaction History & Amounts
  • Withdrawal & Deposit History

Platform usage data

  • Betting history & preferred sports
  • Login time, IP address & device information
  • Browser Type & Operating System
Data Type Reason for Collection Mandatory?
Name & Date of BirthIdentity Verification & Age ConfirmationYes
Email & MobileAccount Communication & SecurityYes
Payment InformationTransaction processingYes
IP AddressSecurity & Fraud PreventionAutomatic
Cookie DataImproving User ExperienceOptional

3. How We Collect Information

Bet365mx collects information through the following methods:

Collected directly

Information is collected directly from you when you create an account, complete KYC, make a payment, or contact customer support.

Automatic Collection

Certain information is collected automatically while you use the platform — including your IP address, browser details, session duration, and page visit history.

From third parties

Limited information may be obtained from identity verification agencies or payment providers. This data is used strictly for verification and security purposes.

Important

Bet365mx never stores your full payment card number or bank password. Payment information is processed exclusively through secure payment gateways.

4. Purpose of Data Use

Bet365mx uses your information for the following purposes:

Service Delivery

  • Account creation & management
  • Processing Financial Transactions
  • Ensuring a seamless betting experience
  • Customer support

Security & Compliance

  • Fraud and money laundering prevention
  • Age Verification & Identity Confirmation
  • Fulfilling Legal Obligations
  • Account Security Protection

Service Improvement

  • Platform Performance Analysis
  • Enhancing User Experience
  • Sending Relevant Offers & Promotions
What We Don't Do
  • Your data is never sold to advertisers
  • No marketing messages sent without your consent
  • No unnecessary data is collected

5. Data Sharing Policy

Bet365mx does not sell your personal data to third parties. However, in certain circumstances, limited information may need to be shared:

Service Partners

Minimal necessary data may be shared with trusted partners for payment processing, identity verification, and technology services. These partners are bound by strict confidentiality agreements.

Legal Obligations

We may be required to disclose information in response to a court order, regulatory directive, or lawful request from a law enforcement authority. This falls entirely within legal obligations.

Business changes

If bet365mx undergoes any change in its business structure, user data may be transferred to the new entity. You will be notified in advance should this occur.

Our Commitment

Before sharing any data, we ensure the receiving party is both capable of and committed to upholding our privacy standards.

6. Cookies & Tracking

Bet365mx uses several types of cookies on its website. Cookies are small data files stored in your browser.

Necessary Cookies

These cookies are essential for maintaining your login session and running core site functions. They cannot be disabled.

Functional cookies

These cookies remember your preferred language, settings, and interface. They make your experience smoother and more personal.

Analytics cookies

These cookies are used to analyze site usage and drive improvements. All data collected is fully anonymized.

Cookie type Purpose Duration
Session CookieMaintaining your login sessionUntil browser is closed
Preference CookiesRemembering Language & Settings30 days
Security cookiesFraud preventionUntil end of session
Analytics cookiesSite Improvement12 months

You can delete cookies or block new ones at any time through your browser settings. Please note that doing so may limit certain features of the site.

7. Data Retention Period

Bet365mx does not retain data longer than necessary. Retention periods vary depending on the type of information:

  • Account information: For the duration of the active account and 5 years after closure
  • Financial Transaction Records: 7 Years (as required by law)
  • KYC documents: 5 Years Post-Verification
  • Betting History: 3 years
  • Customer Support Contact: 2 Years
  • Cookie Data: Varies by cookie type

Once the designated retention period ends, data is securely deleted or fully anonymized.

8. Your Rights

As a bet365mx user, you have full control over your own data.

01
Right to Access

You may request to know what information we hold about you. We will respond within 30 days.

02
Right to Rectification

You may request corrections to any inaccurate or outdated information. Many details can be updated directly from your account settings.

03
Right to Erasure

After closing your account, you may request deletion of your data (subject to legal restrictions).

04
Right to Object to Processing

You may opt out of marketing messages or, in certain cases, object to the processing of your data.

05
Right to Data Portability

You may request a copy of your data in a standard, portable format.

06
Right to Restriction

In certain circumstances, you may request that the processing of your information be restricted.

9. Protection of Minors

Bet365mx is strictly for users aged 18 and above. We do not collect information from or provide services to anyone under the age of 18.

If we become aware that a minor's information has entered our system, it will be deleted immediately and the associated account will be closed.

A Note for Parents

If you believe your child is using bet365mx, please contact us immediately. We will take prompt action.

10. Security Measures

Bet365mx follows the highest industry standards to keep your information secure:

  • SSL/TLS Encryption: 256-bit encryption on all data transmissions
  • Firewall protection: Multi-layer firewall to prevent unauthorized access
  • Regular security audits: Regular audits by independent external experts
  • Two-Factor Verification: Two-factor authentication available for your account
  • Access Control: Role-based access control system
  • Data Backup: Regular encrypted backups maintained

That said, no method of transmission over the internet is 100% secure. You should use a strong password, log out after each session, and contact us immediately if you notice anything suspicious on your account.

11. Policy Changes

Bet365mx reserves the right to update this privacy policy as needed. For significant changes, we will:

  • We will send notifications to your registered email
  • A notice will be displayed upon accessing the platform
  • The update date will be noted at the top of this page

Continued use of the service after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: privacy@bet365mx.run
  • General support: support@bet365mx.run
  • Live Chat: Log in to the platform and chat with us directly

We typically respond to all privacy-related requests within 48 hours. For urgent matters, please reach us via live chat.

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